Privacy Policy

Introduction

At Krello Ltd Operating as Geliotech, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or use our services.

Information We Collect

We collect various types of information from you when you interact with our site:

Personal Information: We may ask for personal information, including but not limited to:

    • Your name
    • Email address
    • Phone number
    • Billing and shipping address
    • Payment information (credit/debit card details)

Non-Personal Information: We may also collect non-personal information when you use our site, such as:

    • Browser type and version
    • Device type
    • IP address
    • Pages visited on our site
    • Time and date of access

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders
  • To communicate with you regarding your purchases or inquiries
  • To provide customer support
  • To improve our website and services based on user feedback
  • To send promotional materials and updates (if you’ve opted in)
  • To prevent fraudulent transactions and ensure the security of our services

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security

We prioritize the security of your personal information and implement various measures to protect it from unauthorized access, use, alteration, or destruction. These measures include encryption, firewalls, and secure server hosting. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights

You have the right to:

  • Access and request a copy of your personal information
  • Correct any inaccurate or incomplete personal data
  • Request the deletion of your personal information, subject to certain exceptions
  • Withdraw consent for us to process your personal information (where applicable)

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please send us an email at support@geliotech.co.uk or visit us at Unit 8A, 1-7, culford house, Orsman Rd, Whitmore Estate, London N1 5RA .